Contact us

Call us

800-472-7878
785-841-2240
Fax: 785-832-3643

We're available from 8 a.m. – 5 p.m. (Central), Monday-Friday. If you need to get in touch with us outside this window, email is the best way (see below).

Member service

If you have questions about your membership, transcripts, billing, technical problems with the website, or any other item, please email membership.help@gcsaa.org.

General inquiries

If you are not a member, but would like to contact GCSAA, please email inquiries@gcsaa.org.

Visit us:

GCSAA headquarters
1421 Research Park Dr.
Lawrence, KS 66049

Staff Contacts

All staff members can be reached by calling 800-472-7878.

Member/Customer Solutions

Ashli Harjo, Coordinator, Member Solutions, ext. 3642 — Team member since 2008
Amanda Wear, Coordinator, Member Solutions, ext. 3674 — Team member since 2021
Holly Cobb, Mail & Print Coordinator, ext. 3621 — Team member since 2016

Member Relations

Shelia Finney, Sr. Director, Member Programs, ext. 4472 — Team member since 2016
Jason Powers, Manager, Membership Development, ext. 4418 — Team member since 2021
Betsy Myers, Administrative Coordinator, ext. 3622 — Team member since 2018
Lynn Roe, Administrative Coordinator, ext. 3685 — Team member since 2008

Field Staff and Chapter Outreach

Steve Randall, Director, Chapter Outreach, ext. 5146 — Team member since 2006
Leann Cooper, Sr. Manager, Chapter Services, ext. 3648 — Team member since 2000
Shane Conroy, Field Staff – Great Lakes Regional Representative, ext. 3635 — Team member since 2015
Ralph Dain, Field Staff – Florida Regional Representative, ext. 3607 — Team member since 2008
Katrin Wolfe, Field Staff – Mid-Atlantic Regional Representative, ext. 3609 — Team member since 2021
John Walker, Field Staff – South Central Regional Representative, ext. 3634 — Team member since 2017
Jeff Jensen, Field Staff – Southwest Regional Representative, ext. 3603 — Team member since 2012
Kevin Doyle, Field Staff – Northeast Regional Representative, ext. 3636 — Team member since 2012
David Phipps, Field Staff – Northwest Regional Representative, ext. 3608 — Team member since 2012
Ron Wright, CGCS, Field Staff – Southeast Regional Representative, ext. 3637 — Team member since 2013
Randy Robinson, Field Staff – Central Plans Regional Representative, ext. 3605 — Team member since 2021

Government Affairs

Chava McKeel, Director, Government Affairs, ext. 3619— Team member since 1997
Robert Helland, Director, Congressional and Federal Affairs, ext. 3659 — Team member since 2015
Michael Lee, Sr. Manager, Government Affairs, ext. 3612 — Team member since 2016
Sarah Riley, Administrative Coordinator, ext. 3675 — Team member since 2022

Learning and Career Development

Chris Todden, Director, Learning and Career Development, ext. 4404 — Team member since 2022
Lisa Wick, Sr. Manager, E-Learning Programs, ext. 3649 — Team member since 1994
Kelli Norwood, Sr. Manager, Curriculum, ext. 3614 — Team member since 2012
Diana Kern, Manager, CTEM Certification and Certificate Programs, ext. 3600 — Team member since 1997

Communications

Angela Hartmann, Director, Communications, ext. 3647 — Team member since 1997
Greg Stacey, Sr. Manager, Market Research and Data, ext. 5152 — Team member since 2005
Claudia Alterman, Sr. Manager, Digital Content, ext. 3653 — Team member since 2015
Kelsey Underwood, Communications Specialist, ext. 4497 — Team member since 2021

Media Relations

Mike Strauss, Manager, Media Relations, ext. 5164 — Team member since 2019

Publications

Scott Hollister, GCM Editor-in-Chief/Director, Publications, ext. 4456 — Team member since 1998
Andrew Hartsock, GCM Sr. Managing Editor, ext. 3683 — Team member since 2018
Abby Olcese, GCMOnline Editor, ext. 4491 — Team member since 2022
Howard Richman, GCM Associate Editor, ext. 3638 — Team member since 2011
Darrell Pehr, GCM Science Editor, ext. 4446 — Team member since 2021

Marketing

Jasmine Anderson, Sr. Manager, Marketing, ext. 5115 — Team member since 2022

Creative Services

Roger Billings, Sr. Manager, Creative Services, ext. 4432 — Team member since 1999
Kelly Neis, Sr. Manager, Creative Services, ext. 3646 — Team member since 1995
Tyler Stover, Creative Digital Specialist, ext. 3650 — Team member since 2019

GCSAA Foundation

Mischia Wright, Director of Development Operations, ext. 4445 — Team member since 2000
Katie Lomshek, Scholarships and Programs Manager, ext. 3634 — Team member since 2018

Environmental Programs

Mark Johnson, Director, Environmental Programs, ext. 5161 — Team member since 2005
Emily Fuger, Sr. Manager, Environmental Programs, ext. 5163 — Team member since 2017

Corporate Sales

Matt Brown, Director, Corporate Sales, ext. 3601 — Team member since 2012
Jim Cummins, Business Development Manager, ext. 5148 — Team member since 2007
Jamie Elliot, Account Development Manager, ext. 5142 — Team member since 2022
Brendan Waters, New Business Development Manager, ext. 5140 — Team member since 2022
Karin Candrl, Account Manager, ext. 4460 — Team member since 1996
Daniel Ellis, Advertising Traffic Specialist, ext. 5159 — Team member since 2021

Trade Show Management

Jocelyn Sandoval, Trade Show Operations Manager, ext. 3604 — Team member since 2021

Conference Events & Meeting Planning

Jana Brown, CMP, Director, Conference Events & Meeting Planning, ext. 4457 — Team member since 1992
Libby Queen, Sr. Manager, Conference Events and Meeting Planning, ext. 4459 — Team member since 2015

Finance/Accounting

Joey Blackburn, Director, Finance and Member Solutions, ext. 3651 — Team member since 2004
Brian Fast, Sr. Manager, Finance and Member Solutions, ext. 4411 — Team member since 2000
Adrianne Jones, Sr. Manager, Finance and Registration, ext. 4412 — Team member since 2004
Lindsey Trent, Manager, Finance and GCSAA Store, ext. 4426 — Team member since 2015
Carly Audus, Staff Accountant, ext. 4415 — Team member since 2019
Jeffrey Richmeier, Accounts Payable Coordinator, ext. 3681 — Team member since 2021

Information Technology

Ken Harris, IT Operations Manager, ext. 5162 — Team member since 2017
Ian Stuart, Sr. Applications Development Team Lead, ext. 5145 — Team member since 2017
Becky Downing, IT Project Manager, ext. 3652 — Team member since 2003
Jeremy Chard , Applications Developer I, ext. 4419 — Team member since 2018
Sierra Jones , IT Desktop Support, ext. 5165 — Team member since 2021

Human Resources

Becky Chapple, Director, Human Resources, ext. 4422 — Team member since 2009
Christine Robinson, Manager, Human Resources, ext. 4414 — Team member since 2023

Headquarters Facility Management

Bob Kidder, Facilities Manager, ext. 5149 — Team member since 2008
Tonya Foster, Facilities Coordinator, ext. 4468 — Team member since 2018

Executive Office

Rhett Evans, Chief Executive Officer, ext. 4410 — Team member since 2009
Kevin P. Sunderman, CGCS, Chief Operating Officer, ext. 3669 — Team member since 2022
Cameron Oury, Chief Financial Officer, ext. 4402 — Team member since 2003
Ed Several, Chief Marketing Officer, ext. 4434 — Team member since 2022
Eileen Bangalan, Sr. Director, Business Strategy, ext. 4423 — Team member since 2008
Carmen Thomas, Board Liaison, ext. 4416 — Team member since 2021
Mollie Qualseth, Senior Manager, Executive Operations, ext. 4410 — Team member since 1996
Stephanie Perry, Executive Office Administrative Assistant, ext. 4408 — Team member since 2022