Accessing Transcripts and points Cancel The title field is required!

1. Peter Bowman

   

   11 posts
   
   2/2/2018 5:02 PM

   I've tried several times a week for the last few weeks, but always get the same ERROR message below when I try to go to Transcripts & points. Apparently the administrator has been notified (each time, I suppose), but to no avail.
   Same message whether from my laptop, tablet, or phone.
   
   ERROR
   HomeError
   ERROR
   An unexpected error occurred on our website. The website administrator has been notified. Please come back later or contact member services at 1-800-472-7878 for assistance.
   « Back to GCSAA home

   
   
   
   
2. Gary Carls

   

   19 posts
   
   2/2/2018 8:02 PM

   Good evening Pete,
   
   I just checked mine by accessing it from the GCSAA home page and everything worked fine. Was just submitting points prior to that for a meeting I attended yesterday and when I tried to go directly from the point submission page to the transcript I did receive a message a message similar to the one you were talking about. Being low tech, I'm not really sure what that might mean but like I said, I could access my current transcript from the home page and it had been updated with the points I had just submitted a few minutes ago.
   
   Take care.

   
   Gary K. Carls, CGCS, President - Oakland Turfgrass Education Initiative
   
   
3. Peter Bowman

   

   11 posts
   
   2/3/2018 10:02 AM

   Thanks Gary, I appreciate the reply.
   
   I was able to access from the home page, as you said, but still get the ERROR message when trying to access by scrolling down to the bottom of the Forums.

   
   
   
   
4. Shelia Finney

   

   11 posts
   
   2/6/2018 5:02 AM

   Morning Peter,
   
   I'm emailing you your transcript so you can have it right away. Stop by the Member Services booth if you have time. I'd like to see what you are seeing so I can get some help from our IT team for you.
   
   Sincerely,
   
   Shelia Finney
   GCSAA